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For Munich and new, also for the Rhine-Main region, exccon is looking for ...

Service Management Consultant (m/f/o)

exccon is …

… the specialist for process-oriented business solutions based in Munich. Our focus is on the design and optimisation of processes and their implementation in all of our customers' operative business areas. Under one name exccon unites an extensive range of services in the areas: consulting, processes, solutions, technology, and education.

We live and breathe service and project management in theory und practice!

You are …

As a service management consultant you will be responsible for conceptual work in all service management processes in the governance environment and project management of our customer projects.

  • Analysis, optimisation and restructuring of IT organisations
  • Design, implementation and roll-outs of service structures
  • Implementation of activities within the scope of service management processes
  • (Partial) project management in diverse service phases for the customer
  • Implementation of training courses, workshops and assessments on service management topics
  • Healthy ambition to familiarise yourself with new topics and develop ideas to product maturity
  • Ability to think conceptually and analytically
  • Very good communication and presentation skills
  • Very good spoken and written English
  • Mobility and joy of travelling complete your profile
  • University degree preferably in information technology or business administration, or comparable professional training
  • At least two years of relevant work experience in service management, project management, governance and/or organisation, strategy and process development desirable
  • Ideally certification as an ITIL® Expert, Prince2® Practitioner or in governance (COBIT5®, ISO20000®)


Think you fit the bill?
Then we look forward to receiving your full application including salary expectations and possible starting date to
We are happy to answer your questions. Simply call +49 (0)89 18 90 47 750!
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