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Your ServiceNow Partner

We support our customers in optimizing their business processes with ServiceNow.

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One partner for your project: from design and implementation to training and operation, our experts are at your disposal at every stage of the project! As one of the first ServiceNow partners in the German-speaking region (since 2009), we have many years of experience.

Portfolio

Das können wir besonders gut!

Ihre Berater auf Augenhöhe - pragmatische & effiziente Lösungen mit ServiceNow, die funktionieren!

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Portfolio

ServiceNow focus topics - where exccon is an expert!

Your consultants at on an equal footing - pragmatic & efficient ServiceNow solutions which work.

IT Operations Management (ITOM)

Avoid bad investments: our consultants, with many years of experience in managing large infrastructures, private and public clouds, and hybrids, will be happy to advise you on the modeling and practical implementation of ITOM.

Business Continuity Management (BCM)

Automate work across departments and create a modern and intelligent customer experience. Your customers and partners will be impressed!

IT Service Management (ITSM)

By introducing ServiceNow's ITSM market standard, we consolidate and optimize your ITSM processes. A successful ServiceNow implementation also means that work processes are changing. We are experienced in accompanying these Organizational Change Management (OCM) processes and also offer suitable training for employees.

Creator Workflows

We support your team in creating workflows with individual requirements - easily and quickly with ServiceNow's no-code and low-code features!

Integrated Risk Management (IRM)

We translate regulatory requirements into processes that are supported by ServiceNow, thereby creating transparent, consistent and auditable processes - particularly important in regulated markets!

Workplace Service Delivery (WSD)

WSD: offer your employees a hybrid digital workplace with perfect management of rooms, furniture and equipment — we are your experts for the implementation!

HR Service Delivery (HRSD)

Optimize your HR department with automated processes for personnel management, employee requests, and the provision of HR services!

Generative AI

Where is it worthwhile to use GenAI in your company? We help with evaluation and implementation!

Now Platform Services

A suite of cloud-based solutions that help companies automate, optimize, and digitize their business processes to drive efficiency and collaboration.

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ez:Connect

Integrations could not be easier!

Low-code integration framework that ensures easy integration of external provider APIs
Reduces enormously the time and effort required to set up new integrations.
Buy - install - fill in the mapping table for each tool you would like to integrate - and your bidirectional integration is up and running - without developer support!

Your ServiceNow Partner from the very beginning!

ServiceNow Premier Partner Service ProviderServiceNow Premier Partner Consulting & ImplementationServiceNow Premier Partner Reseller
7
focus areas where we support
170+
successfully implemented ServiceNow projects
2009
we have been a ServiceNow partner since

We are a founding member of iconica

iconica is…

  • …a global alliance of over 20 specialized ServiceNow consulting companies
  • …a platform that enables consultants to be part of a global organization while enjoying the benefits of a locally close-knit company
  • …active in more than 15 countries, with remote and on-site services worldwide
  • …over 1000 certified consultants, including 13 CMAs (Certified Master Architects) / CTAs (Certified Technical Architects).
solutions

Benefit from the experience of a ServiceNow Premier Partner

Our strength lies in the combination of technological and process-oriented consulting.
Analyse, Idee & Konzeption

Analysis, idea & concept

Work with our experienced ServiceNow experts to develop a roadmap for a long-term, transformative strategy - to grow your business around ServiceNow.
Design Services / Architektur

Design Services / Architecture

We develop customized applications that suit your company.
Projekt / Change Management

Project / Change Management

We know how daunting organizational change can be and have the resources to prepare, support and guide you every step of the way.
Schulungen

Trainings

We have decades of experience as a training company. Work with experienced trainers to build user confidence in your organization!
Betrieb & Managed Services

Operation & Managed Services

Complement your existing ServiceNow team to ensure you get the most out of the platform.

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