Standard Terms and Conditions

1. Applicability of the STCs for training/seminars
For seminars and training conducted by exccon AG the Standard Terms and Conditions (STCs) for Training/Seminars apply. STCs of the Client do not become a component of the contract.

2. Subject-matter of the Contract
exccon AG carries out seminars and training. The details can be taken either from the description in the exccon AG Training Catalogue or from a specific client offer. On the basis of a specific offer made to the Client, an individual agreement is concluded for training/seminars which is basically subject to the provisions of these Standard Terms and Conditions provided no regulations to the contrary are concluded in individual cases. The services of exccon AG are performed within the course of standardised seminars and as client-specific seminars in training centres, hotels or the premises of the client.

3. Registration
Registrations for training and seminars are to be made to exccon AG in writing, by fax or by e-mail to the relevant address of exccon AG in Germany, or to be made by submission of an online registration via the exccon AG website. Reservations can be made by telephone, but will only be taken into account as registrations if they are confirmed within 7 calendar days in writing, by fax, or e-mail or via the website by online registration. Registrations are allocated in order of receipt. If seminars are already fully booked, the Client is contacted and informed of the next available dates.
The training/seminar contract does not become valid until the Client receives confirmation of registration from exccon AG in writing, by fax or by e-mail.

4. Payment
The full amount is to be transferred to our account upon receipt of invoice (14 calendar days before commencement of the event), at the latest however 4 working days before commencement of the event. If this payment date is not met, exccon AG is entitled to withdraw from the contract.

5. Cancellation of registration
Cancellations of booked seminars and project training by the Client are free of charge if they are received by exccon AG in writing, by fax or by e-mail at the latest 14 calendar days before commencement of the seminar. In the case of client cancellation which is received by exccon AG less than 14 days before commencement of the seminar or in the case of non-appearance of participants, the full seminar price is payable. In place of the cancellation, the Client is granted the right to send a substitute to participate in the seminar booked by him without additional cost. The substitute has to meet the mandatory prerequisites outlined in the seminar description. The obligations of the Client remain unaffected.

6. Cancellation of the seminar
exccon AG reserves the right to cancel or postpone the relevant seminar up to 14 calendar days before commencement of the seminar, particularly in the case of events which make the performance of the service technically or economically unreasonable for exccon AG . The affected Clients and – to the extent known – participants are to be informed immediately The Client is entitled in the case of postponement to cancel his registration within 3 working days of receipt of notification of the postponement or cancellation.
In the case of the calling off or cancellation of the seminar, exccon AG is only obliged to reimburse seminar fees already paid. Any further claims are excluded.

7. Obligations of the participants
The participants are aware that seminar documentation and training software is copyright protected. They shall use these only personally, not pass these on to third parties, not duplicate or publish them. They shall treat confidentially the passwords personally allocated to them.

8. Warranties and liability
8.1 exccon AG are not liable to the Client for losses or the non-achievement of specific profit targets.
8.2 exccon AG is liable to the Client for damage only then and to the extent that this was caused by exccon AG or vicarious agents deployed by them through unsatisfactory execution of contractually agreed services grossly negligently or by negligent violation of a significant contractual obligation.
8.3 exccon AG is insured against damage in conjunction with its activities up to the sum of € 1 million per damage event. Any compensation is therefore limited to the level of the insurance cover.
8.4 In each case the compensation is limited to such damage as exccon AG could have reasonably foreseen upon contractual conclusion according to the circumstances known to exccon AG at that time.
8.5 The above liability limitations do not apply in the case of deliberately caused damage or damage in the form of injury to life, limb and health.

9. Privacy policy
In the case of a registration, exccon AG is entitled to store personal information submitted by the Client and participants. The data submitted shall be protected by exccon AG in line with the provisions of the German Federal Data Protection Act (BDSG) and the German Teleservices Act (TMG) by technical and organisational precautions and not passed on to external third parties. For marketing purposes it shall be used by exccon AG from time to time only if and to the extent that the Client and the participant have given their express authorisation for this. The Client and the participant can request details of the information stored at exccon AG at any time.

10. Jurisdiction, applicable law
10.1 If the Client is a businessman, public law entity or public law fund, then the exclusive jurisdiction for all disputes arising out of this contract is the seat of exccon AG . Place of fulfilment is Munich. The same applies if the Client does not have a general jurisdiction in Germany or if the place of residence or standard abode is not known at the time the claim is filed.
10.2 The law of the Federal Republic of Germany applies.

11. Severability clause
Should individual provisions be or become partly or completely invalid, then this shall not affect the validity of the remaining provisions.

Version: Munich, December 2015


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