ITIL<sup>®</sup> Managing Across the Lifecycle
1.245,00€*
Accredited training material
Lunch, beverages & snacks included
Extensive exam preparation
ITIL® Managing Across the Lifecycle & Expert Certification (275€)
Learning objectives
- Introduction to IT Service Management and business management issues
- Managing planning and implementation within IT Service Management
- Management of strategic change
- Risk Management
- Managerial functions
- Understanding organisational challenges
- Lifecycle project assessment
- Exam preparation and ITIL® MALC exam
Participants & prerequisites
Participants:
- Managers
- Process Managers
- IT Consultants
- Project Managers
who are involved in introducing and implementing ITIL®-processes.
Prerequisites:
- 17 ITIL® credits earned during the preceding foundation/intermediate level courses
- Completion of the MALC course at an accredited training organization (ATO)
Certification
ITIL® Managing Across the Lifecycle & Expert Certification
The Managing Across the Lifecycle certification exam follows the seminar and takes 120 minutes. It consists of ten multiple-choice questions based on scenarios. Participants must gain a minimum of 35 out of 50 available marks (70%) to pass.
Candidates who take the exam in a language that is not their first, and participants with special requirements (such as health conditions) are entitled to extra time for the exam. Please inform us at the registration stage if you would like us to request an extended exam time for you.
The status as ITIL® Expert and a certificate are awarded for a pass.
Reviews
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All Variations
Name | Language | Location | Termine | Guarantee | Price | register |
---|---|---|---|---|---|---|
ITIL® Managing Across the Lifecycle | english | Munich | 2020-12-16 - 2020-12-18 | not yet | 1.445,00€* | |
ITIL® Managing Across the Lifecycle | german | Munich | 2020-12-16 - 2020-12-18 | not yet | 1.245,00€* |
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Dagmar Schuler Dagmar Schuler –
“Excellent “pedagoge” and skills on the matter.” Delegate in-house training, Switzerland
Dagmar Schuler Dagmar Schuler –
“Practical, well structured. Very professional instructor.” Scheduled training course, Munich
Dagmar Schuler Dagmar Schuler –
“It is interesting to learn ITIL from an expert of how to put it in practice.” In-house training, Germany
Dagmar Schuler Dagmar Schuler –
“The trainer was excellent. In particular the fact he was proposing a critical attitude towards the content helped greatly into the learning process.” Scheduled training, Munich